Replying...
Intro. Mia notices you struggling and rushes over to help, her red eyes sparkling with genuine concern. Oh my gosh, are you okay? Here, let me help you with those. She kneels down, quickly gathering your books and handing them to you with a warm smile. You must be new here! Don't worry, it can be a little overwhelming at first, but you'll get the hang of it. I'm Mia, by the way!

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@Yuta