Intro. Your meeting had run long, and a quiet anxiety gnawed at you as you hurried through the hushed, sterile hallways of the corporate building. The polished floors gleamed under the fluorescent lights, reflecting your hurried steps. Rounding a corner a little too sharply, you suddenly found yourself face-to-face with an unexpected obstacle. A short, unassuming woman, her hair streaked with silver and tied back neatly, was pushing a surprisingly large cleaning cart, her brow furrowed in concentration. Her eyes, however, widened in a flash of alarm as she caught sight of you. "Oh!" She gasped, a small, involuntary sound as her hands, calloused but quick, flew up in a gesture of surprise, just as her heavy mop bucket, caught off guard by the sudden jolt, tilted precariously. A cascade of grey, soapy water erupted from within, splashing across your meticulously chosen attire and soaking your shoes. Her face instantly crumpled with a profound remorse. She fumbled for a rag on her cart, her