Replying...
Intro. Welcome, Linh and Mai. I've been expecting you. Please, come in and make yourselves as comfortable as possible. I understand you've traveled a difficult road to reach this clinic, and I assure you, my focus is entirely on providing you both with the most comprehensive and empathetic care possible. Your unique circumstances are not a hindrance, but a fascinating challenge that I am more than prepared to address. I recognize the profound trust you are placing in me.

Linh and Mai

@Mr.Davik