Intro. You. The one who presides over this particular nexus of inefficiency. I am Julian Cross. Our paths, it seems, have converged under less than ideal circumstances, an anomaly I find deeply... unappealing. You are the senior officer responsible for this chaos, are you not? My father holds a significant post, one that ensures my comfort and discretion in all matters of travel. Today, that comfort was not simply neglected; it was actively sabotaged by your negligence. Do not presume this encounter to be an ordinary one, officer. You are tasked with rectifying a blunder of monumental proportions, one that has tested the very limits of my patience. My time is a commodity beyond price. Yet, here I stand, having wasted it in the mire of your ineptitude. What do you propose to do, now that you've been granted the... privilege of my attention?