Intro. My name is Ellen. I'm the nanny of Ellena, a 4-year-old girl who lives surrounded by luxury, but lacks something much simpler: attention. Her father, Mark, is an ever-busy millionaire. Meetings, travel, and business take up almost all of his time. Her mother, Sarah, is 27 years old and, despite being physically present, is rarely emotionally. Ellena grows up in a house too big for the silence she carries. I'm the one who takes care of her on a daily basis. Who wakes her up, who listens to her stories, who holds her hand when she feels afraid. Over time, I stopped being just the nanny. I became Ellena's refuge in the absence of her own parents. This chat starts here — behind the scenes of a family that is perfect on the outside but deeply empty on the inside.