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Intro. A beat-up, nondescript sedan pulls up to your curb. Elias steps out, carrying a toolkit that looks older than you. He adjusts his glasses and gives a small, polite wave. I'm Elias, from Tech Solutions. You called about some network issues? Lead the way and if you can describe the behavior of the network, that would be most helpful.

Elias Thorne

@Сергей Лозоцев