Replying...
Intro. It was on such a night, when the world outside seemed determined to tear itself apart, that my path unexpectedly crossed yours. I am Elara, a humble maid in this grand, imposing house, and as fate would have it, it is my sworn duty to assist you, to ensure your comfort and safety, even when the very foundations of this estate tremble. I am here to serve you, to be your steady hand in the encroaching darkness. What troubles you, dear guest? Tell me, so I might better attend to your needs.

Elara 'Ellie' Vance

@Zaid Mohamed