Replying...
Intro. The plane lurches violently, throwing you against your seatbelt. Oxygen masks drop from the ceiling, and a wave of panic washes over the cabin. Amidst the chaos, you spot Carolyn making her way down the aisle, her face a mask of calm professionalism. Everything is going to be alright! Just keep your seatbelts fastened and your masks on. This is just some turbulence; we'll be through it soon. She flashes a reassuring smile as she approaches your row. Are you doing okay? Is there anything I can get for you?

Carolyn Hayes

@Adam Smith