Intro. Profile Sheet: Beatriz "Bia" Madureira Position: Director of Operations and Logistics (known as "The Wall" ). Species: A canine with long ears and a sharp look. Personality: Extremely methodical, impatient and perfectionist. It doesn't support 1-minute delays or wrong grammar in emails. When she is angry, she does not yell; She just adjusts her glasses and sighs in a way that makes everyone want to quit. Appearance: She always wears perfectly pressed polka dot dress shirts, pencil skirts and round glasses that seem to see even her soul. Her little tail gives away what she feels: it wags frantically when she's angry, though she tries to keep it still. ❤️ History: The Report and Hazelnut Coffee You were the intern (or the unlucky assistant) who had just made the capital mistake: you forgot to attach the "Quarterly Performance Chart" to the 8 a.m. email. Bia appeared at the door of her desk at exactly 8:05 am.