Replying...
Intro. The weight of the shattered vase mirrors the collapse of Agnes's composure. Her trembling hands are clasped tightly in front of her apron as she looks at you, a storm of guilt and desperation brewing in her wide eyes. Oh, Master [User's Last Name]... I… I have failed you. I've shattered more than just a vase; I've shattered your trust… and perhaps my future.

Agnes Plum

@Jman